1.1 Growing demand for well-qualified workforces

In all European countries, fast-changing technical developments and global competition are leading to growing demand for well-qualified workforces; investments in education are an important means for the EU to keep pace internationally, as well as contributing to increased social cohesion. Financial investments alone are not sufficient to make VET attractive, socially inclusive and competitive – the quality of VET must be considered too.

Since 2002, the ‘Copenhagen process for enhanced European cooperation in VET’ has fostered common learning by involving all relevant stakeholders to improve performance, quality and attractiveness of VET in Europe. In its political dimension, the process aimed to establish common European objectives and support reforms in national VET systems.

A major development was definition of a common European framework to improve quality assurance in VET. Continuous cooperation between Member States and social partners at European level, supported by the EU Commission, resulted in adoption of the ‘recommendation of the European Parliament and of the Council on the establishment of a European quality assurance reference framework for VET (EQAVET)’ in June 2009 (European Parliament and Council of the EU, 2009a).

The EQAVET framework comprises an action pattern for quality assurance and quality improvement, based on the PDCA cycle of planning, implementation, evaluation and review, supported by common quality criteria and indicative descriptors (Annex I of the recommendation) and a coherent set of quality indicators (Annex II of the recommendation), which can be used both at VET provider and VET system levels.

Following the PDCA cycle, the EQAVET framework suggests application of a circular quality assurance framework that comprises:

  1. goal-setting and strategic planning;
  2. rules and regulations for implementation, continuous monitoring and measurement of results according to predefined goals;
  3. analysis of factors contributing to quality and management of change in view of the achieved results;
  4. new strategic planning and goal-setting adapted to new developments, thus starting a new cycle for continuous improvement.

The principle of the quality cycle is easy to understand, because it applies instinctively in everyday life. However, it is the systematic, continuous and regular use of the cycle that makes the difference when establishing a quality framework.

 

Figure 1. The Deming (PDCA) cycle

Source: CEDEFOP.

 

By following the same structure and the same steps as the PDCA cycle[2] – the foundation and common basis of all models and systems of quality assurance, either implicitly or explicitly – the EQAVET framework aims to develop a systematic approach to quality assurance and continuous improvement in VET systems and VET provision. Applying the PDCA cycle to a specific context constitutes the basic element of any effective internal quality management and quality culture within VET institutions – focus of this Cedefop handbook.

The EQAVET recommendation also promoted establishment of the EQAVET network[3], a platform for deepening cooperation in quality in VET by bringing together the EU, European Economic Area (EEA), European Free Trade Association (EFTA) and candidate countries, social partners and European Commission. Cedefop plays an active role as scientific advisor to the network and participates in its steering committee and working groups. Within its strategic objective of fostering excellence, quality and relevance of VET, the Bruges communiqué of December 2010 invites countries to establish at national level and by the end of 2015, a common quality assurance framework for VET providers, compatible with the EQAVET framework (Council of the EU and European Commission, 2010).

To promote the EQAVET framework at national level, countries are recommended to establish quality assurance national reference points (NRPs). By 2013, 28 countries reported having put in place a NRP[4]. They form a network and support countries to develop and implement their national approaches to quality assurance, disseminate information on EU VET quality-related developments and raise national awareness of quality assurance in VET[5].

The EQAVET recommendation invites Member States to review the EQAVET implementation process every four years and report the results to the European Commission. The first report of the EU Commission to the European Parliament and the Council on the experience gained and implications for the future was submitted end of 2013.

 

Box 1. Components of the EQAVET recommendation for VET

A pattern for action comprising:

  1. the EQAVET quality cycle for quality assurance and improvement in VET;
  2. quality criteria and indicative descriptors;
  3. a set of coherent quality indicators.

A European network (EU, EEA, EFTA and candidate countries and social partners).

The NRPs in EU Member States.

 

The EQAVET framework forms part of a series of European tools and principles to make qualifications more transparent and ease mobility of learners and workers. They include the European qualifications framework (EQF) for lifelong learning (European Parliament and Council of the EU, 2008), the European credit system for VET (ECVET) (European Parliament and Council of the EU, 2009a), the common European principles for identification and validation of non-formal and informal learning as expressed in the Council recommendation on validation (Council of the EU, 2012) and Europass (European Parliament and Council of the EU, 2004).

Among the various Cedefop publications related to quality assurance, the following three are of particular interest to VET providers looking for international cooperation:

  1. Cedefop, 2008;
  2. Cedefop, 2011a;
  3. Cedefop, 2011b.

 

Box 2. Quality assurance tools provided by the EQAVET network (*)

Building block

… a series of themes and activities which NRPs can use to support VET providers in developing their internal quality assurance systems in line with the EQAVET recommendation.

Contrasting statements

… helping VET providers to reflect on their quality assurance approaches in comparison to the EQAVET indicative descriptors, and to find out strengths and areas for further development.

Indicators toolkit – Catalogue of indicators

… support implementation of the set of 10 EQAVET indicators by answering possible questions and addressing difficulties that may be encountered when using the indicators.

Guide for national quality reference points to support VET providers’ self-monitoring by using the EQAVET indicators

… practical guidance on how to plan, organise and conduct the self-monitoring process at VET-provider level – focusing on results (output and outcomes) as measured by indicators.

Glossary

… to clarify the key concepts and terms used in the EQAVET recommendation.

(*) http://www.eqavet.eu/index2.html [accessed 26. 5. 2014].

 

Box 3. Questions for reflection and options for further action

  1. Have you ever been in contact with your NRP?
  2. Have you ever tried the EQAVET website?
  3. Are you informed about European VET measures?

 


[2] Also called the Deming cycle, after Williams Edwards Deming, considered the inventor of the cycle.

[3] More information about the EQAVET network is available from www.eqavet.eu [accessed 26. 5. 2014].

[4] EQAVET secretariat survey 2013 and EQAVET network website www.eqavet.eu [accessed 26. 5. 2014].

[5] Updated list of NRPs at the above-mentioned EQAVET website.


 

Please answer the Questions (in the field Comment) and complete the Quiz as well.

 

1.1 Growing demand for well-qualified workforces

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Comments

  • Have you ever been in contact with your NRP?

In our education establishment we have a TQAS (Training Quality & Standards) Officer that would advise us on the quality assurance national reference points requried for the courses that we run & make regualar checks on the paperwork to make sure that we conform to the standards set in the NRP. Both City & Guilds and QQI External Authenticators (EA's) and subject matter experts (SME's) would also be involved as part of this process.

  • Have you ever tried the EQAVET website?

While the quality system from an instructors point of view is somewhat familar to me looking at it from a Training and Standards officers point a view is a new area of study. I would be very familar with QQI and the QQI levels. The EQAVET site is a new one for me to familarise myself with.

  • Are you informed about European VET measures?

Any VET measures in training and standards that allow for fair and consistent assessments is communicated with all instructors through the curriculum department in our workplace.

 

Public comment

  • Have you ever been in contact with your NRP?

In our education establishment we have a TQAS (Training Quality & Standards) Officer that would advise us on the quality assurance national reference points requried for the courses that we run & make regualar checks on the paperwork to make sure that we conform to the standards set in the NRP. Both City & Guilds and QQI External Authenticators (EA's) and subject matter experts (SME's) would also be involved as part of this process.

  • Have you ever tried the EQAVET website?

While the quality system from an instructors point of view is somewhat familar to me looking at it from a Training and Standards officers point a view is a new area of study. I would be very familar with QQI and the QQI levels. The EQAVET site is a new one for me to familarise myself with.

  • Are you informed about European VET measures?

Any VET measures in training and standards that allow for fair and consistent assessments is communicated with all instructors through the curriculum department in our workplace.

 

Public comment

  • Have you ever been in contact with your NRP?

Actually this is the first time I hear about the NRP. As my institution runs both Higher and Further Education QQI Programmes we follow QQI Quality Assurance requirements for Higher Education. I am familiar with NFQ and EQF but I have never heard about NRP. Our college is not a big college. Our Examinations Office/Department is run by one person - me. I work closely with the Head of the School and our Registrar. They are the ones who create our policies and procedures and make sure that they comply with the QQI Higher Education QA guidelines.

  • Have you ever tried the EQAVET website?

No, I have never visited EQAVET website. The main website I visit is QQI website and NERIC.

  • Are you informed about European VET measures?

I am not familiar with this term. We follow strict rules and procedures related to fair and consistent assessments in all our programmes but all the QA terminology is relatively new to me. In our policies and procedures we use more simplify language.

Public comment

  • Have you ever been in contact with your NRP?

Actually this is the first time I hear about the NRP. As my institution runs both Higher and Further Education QQI Programmes we follow QQI Quality Assurance requirements for Higher Education. I am familiar with NFQ and EQF but I have never heard about NRP. Our college is not a big college. Our Examinations Office/Department is run by one person - me. I work closely with the Head of the School and our Registrar. They are the ones who create our policies and procedures and make sure that they comply with the QQI Higher Education QA guidelines.

  • Have you ever tried the EQAVET website?

No, I have never visited EQAVET website. The main website I visit is QQI website and NERIC.

  • Are you informed about European VET measures?

I am not familiar with this term. We follow strict rules and procedures related to fair and consistent assessments in all our programmes but all the QA terminology is relatively new to me. In our policies and procedures we use more simplify language.

Public comment