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Pregunta:
Which is NOT an element of a monitoring and change management task?
Regular assessment.
Evaluation and proposals for adaptation.
Continuous monitoring.
Improvement and change.
Definitions of related responsibilities.
Response:
Select those items that a VET institution’s Documentation System should cover.
A mission statement and quality policy of the VET institution.
Descriptions of the main processes and definitions of related (personal) responsibilities.
Tools and instruments used for assessment and evaluation.
Records of all suggestions, complaints and subsequent investigations made.
Minutes and results of discussions to improve quality of organisational processes, programme and service delivery.
Records of assessments and evaluations undertaken.
Which task is NOT part of an internal quality assurance system?
Evaluation of teachers’ jobs.
Monitoring and change management.
Documentation.
Description of processes.
(Self-)assessment.
Match the processes to the task descriptors:
Description of processes
Sets up and describes the operational processes
(Self-) assessment
Collection and evaluation of information
Monitoring and change management
Improvement and change
Documentation
Storage of all documents