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Question:
Which is NOT an element of a monitoring and change management task?
Continuous monitoring.
Evaluation and proposals for adaptation.
Improvement and change.
Definitions of related responsibilities.
Regular assessment.
Response:
Select those items that a VET institution’s Documentation System should cover.
Minutes and results of discussions to improve quality of organisational processes, programme and service delivery.
Tools and instruments used for assessment and evaluation.
A mission statement and quality policy of the VET institution.
Records of all suggestions, complaints and subsequent investigations made.
Descriptions of the main processes and definitions of related (personal) responsibilities.
Records of assessments and evaluations undertaken.
Which task is NOT part of an internal quality assurance system?
Monitoring and change management.
(Self-)assessment.
Description of processes.
Evaluation of teachers’ jobs.
Documentation.
Match the processes to the task descriptors:
Description of processes
Sets up and describes the operational processes
(Self-) assessment
Collection and evaluation of information
Monitoring and change management
Improvement and change
Documentation
Storage of all documents