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Pregunta:
Which of the following is defined as a 'soft' concept?
Neither quality management nor quality culture.
Both quality management and quality culture.
Quality management.
Quality culture.
Response:
What is the main different between ‘quality culture’ and ‘quality management’?
Quality management is undertaken by specific appointments; Quality Culture is undertaken by all staff within a VET institution.
Quality management is guided by a specific timetable; Quality Culture is an ongoing process.
Quality management is based on facts, figures and measurement; Quality Culture is about individuals’ roles and commitment.
Quality management is based on facts, figures and measurement; quality culture is about individuals’ roles and commitment.
Quality management is undertaken by specific appointments; quality culture is undertaken by all staff within a VET institution.
Quality management is guided by a specific timetable; quality culture is an ongoing process.
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