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Risultato del test

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Domanda:

Multiple choice question

What is the main different between ‘quality culture’ and ‘quality management’?

Quality management is undertaken by specific appointments; Quality Culture is undertaken by all staff within a VET institution.

Quality management is based on facts, figures and measurement; Quality Culture is about individuals’ roles and commitment.

Quality management is guided by a specific timetable; Quality Culture is an ongoing process.

Response:

Quality management is based on facts, figures and measurement, quality culture is about individuals’ roles and commitment.

Quality management is made by dedicated positions, quality culture is made by all staff of VET institution.

Quality management is led by regular timetable, quality culture is an ongoing process.
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Domanda:

Multiple choice question

Which of the following is defined as a 'soft' concept?

Neither quality management nor quality culture.

Quality management.

Quality culture.

Both quality management and quality culture.

Response:

Quality management.

Nor quality management either quality culture.

Quality culture.

Both quality management and quality culture.