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Multiple choice question

Select those items that a VET institution’s Documentation System should cover.


	Minutes and results of discussions to improve quality of organisational processes, programme and service delivery.
	Tools and instruments used for assessment and evaluation.
	Records of assessments and evaluations undertaken.
	Records of all suggestions, complaints and subsequent investigations made.
	Descriptions of the main processes and definitions of related (personal) responsibilities.
	A mission statement and quality policy of the VET institution.

Response:

	Tools and instruments used for assessment and evaluation.
	Descriptions of the main processes and definitions of related (personal) responsibilities.
	A mission statement and quality policy of the VET institution.
	Minutes and results of discussions to improve quality of organisational processes, programme and service delivery.
	Records of all suggestions, complaints and subsequent investigations made.
	Records of assessments and evaluations undertaken.

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Matching

Match the processes to the task descriptors:

Subquestion	Possible match
Description of processes	Storage of all documents
(Self-) assessment	Improvement and change
Monitoring and change management	Collection and evaluation of information
Documentation	Sets up and describes the operational processes

Response:

Match	Risposta corretta	Risposta dell'utente
Description of processes	Sets up and describes the operational processes	Sets up and describes the operational processes
(Self-) assessment	Collection and evaluation of information	Collection and evaluation of information
Monitoring and change management	Improvement and change	Improvement and change
Documentation	Storage of all documents	Storage of all documents

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Multiple choice question

Which task is NOT part of an internal quality assurance system?


	(Self-)assessment.
	Monitoring and change management.
	Description of processes.
	Documentation.
	Evaluation of teachers’ jobs.

Response:

	Description of processes.
	Documentation.
	Evaluation of teachers’ jobs.
	Monitoring and change management.
	(Self-)assessment.

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Domanda:

Multiple choice question

Which is NOT an element of a monitoring and change management task?


	Continuous monitoring.
	Definitions of related responsibilities.
	Evaluation and proposals for adaptation.
	Regular assessment.
	Improvement and change.

Response:

	Regular assessment.
	Continuous monitoring.
	Evaluation and proposals for adaptation.
	Improvement and change.
	Definitions of related responsibilities.