Question 1 of 4

Select those items that a VET institution’s Documentation System should cover.

Descriptions of the main processes and definitions of related (personal) responsibilities.

Tools and instruments used for assessment and evaluation.

Minutes and results of discussions to improve quality of organisational processes, programme and service delivery.

A mission statement and quality policy of the VET institution.

Records of assessments and evaluations undertaken.

Records of all suggestions, complaints and subsequent investigations made.