In the first two modules we learnt about the concept of PDCA cycle. In this module we will understand how it works in the practice: how should be the activities monitored and evaluated based on the strategic and annual operative plans, how can we measure the results. We will understand why is the last phase of the PDCA cycle so important, and how to organise the reaction and to prepare for changes in order to the continuous improvement.
Title: Operating an Institutional Quality Assurance System
Topics:
3.1 Methodologies, evaluation approaches and ICT-tools for data collection
3.2 The Quality Cycle (PDCA) in practice
3.3 Self-assessment and feedback
Learning outcomes:
By the end of the module the participant will be able to: