Module 1 PLAN


This module will help participants to understand and apply the basic concepts of a quality management system (QMS) within a vocational educational institute.

They will develop a full understanding of quality management, learn how to analyse the current state of their institution, and recognise the preliminary conditions necessary to start a quality project in their organisation. Finally, they will develop an understanding of the relevance of, the principle concepts behind, and how to apply the Plan-Do-Check-Act (PDCA) cycle and its use in the coordination, management control and continual improvement of processes in the QMS in their institution.


Planning an institutional quality management system


1.1 Quality improvement terms
1.2 The EQAVET Framework
1.3 Fields of quality management and the structure of a QMS

Learning Outcomes: 

By the end of the module the participant will be able to:

  • interpret key concepts of quality assurance, management and culture;
  • list and introduce areas and tasks of an institutional QMS;
  • define the terms of indicators and quality objectives, including those at institutional level;
  • introduce the EQAVET Framework;
  • conduct an exhaustive analysis of their institution, based on EQAVET quality indicators;
  • analyse the present state of their institutional relative to the EQAVET indicators;
  • highlight each stage of the quality cycle (PDCA) and associated quality management tools and tasks.